- 952.442.9977
- [email protected]
- 108 Peavey Road, Chaska, MN 55318
No, the restoration process we use is different from washing items in a residential washing machine. Washing them yourself could set the odors into the fabrics’ weaves, making them much more difficult to restore. Please take advantage of our emergency turn around option to ensure you have the essential items you need during your temporary stay.
We recommend identifying 1-2 weeks’ worth of emergency clothes, which we can prioritize and return within 1-2 business days at no additional cost.
Please call us to schedule a convenient time for us to pick up the items affected by your loss.
We specialize in restoring textiles (clothing, bedding, curtains, etc.) and electronics (TVs, stereo equipment, appliances, etc.). However, we can also address other household contents on a case-by-case basis (furniture, art, pictures, taxidermies, etc.). Please contact us to discuss your specific needs.
Absolutely. We understand the importance of sentimental items and take extra care when restoring them. Our team will work with you to prioritize these items during the restoration process. Please make sure to point them out to our field staff during the pack-out process.
If an item cannot be restored, we will document them and send an itemized list to your insurance adjuster. The adjuster will work on addressing those items based on your policy.
Yes, we use industry-standard methods, hospital grade hypo-allergenic sterilization and specialized equipment to restore delicate fabrics and sensitive electronics while maintaining their integrity. With over 20 years’ experience we are well versed in all scenarios.
Your items are tracked and securely stored in our secure temperature-controlled facility. We use a detailed inventory system to ensure that nothing is misplaced or lost during the restoration process.
We will provide regular updates throughout the restoration process and notify you as soon as your items are ready for delivery.
No problem. Just contact us, and we’ll arrange to pick up the additional items.
No problem. Please give us a call and we can schedule for you to come to our facility once payment is arranged with your carrier and pick out additional items you may need.
If you notice any issues with your restored items, please contact us immediately. We’ll work with you to resolve the matter promptly.
Yes, we use eco-friendly cleaning solutions and processes wherever possible, ensuring safe and effective restoration for your belongings.
Yes, we regularly work with insurance adjuster and can provide all necessary documentation to streamline the claims process.
